Before / manual handling
28m- 01Monitor inboxesReview several channels for new requests.
- 02Re-key detailsCopy fields into the project register.
- 03Chase omissionsRequest missing references and attachments.
Illustrative workflow / one possible configuration
Normalize incoming RFIs and submittals, detect missing fields and route a complete record for coordinator approval.
01 / Intake and routing
The intake is admitted before model processing, checked for exact and possible duplicates, then sent through a different completeness branch for RFIs or submittals before the Project Coordinator authorizes registration.
Select a synthetic scenario
Approve type, route and due date
DUE_DATE_AMBIGUOUSA controlled exception is waiting for the named owner. No output has been issued.Primary route first · expand controls only when needed
02 / Value hypothesis
This planning model separates machine preparation from remaining human review. It is not a measured result.
Before / manual handling
28mAfter / controlled preparation
Your volume / adjustable
Illustrative estimate20m × 20 cases × 4.33 weeks, rounded to the nearest hour.
03 / Live intake run
Run a synthetic request payload through project-boundary, duplicate and due-date controls to generate a register-ready RFI or submittal record.
Synthetic email and programme extract
The result will be generated from the visible synthetic rows.
All rows, checks and outputs in this run are synthetic. They demonstrate executable workflow behavior and authority boundaries, not analysis of client documents or measured production performance.
04 / Explicit authority
| Authority | Permission | Operating scope | Status |
|---|---|---|---|
| Model | Classify and extract candidate intake fields | Prepare a bounded proposal and cite available evidence. | ✓ May |
| Software | Reject duplicates and enforce mandatory fields | Enforce deterministic rules, state transitions and action limits. | ✓ May |
| Model | Resolve conflicting source evidence | Conflicts must stop or route to the named human owner. | × May not |
| Human | Approve classification, due date and routing | Only an authorized Project Coordinator can approve the final artifact. | ✓ May |
The Project Coordinator confirms classification, due date and routing before registration.
Incomplete or duplicate intake stops registration and returns a reason-coded request for correction.
05 / Decision ledger
This synthetic ledger changes with the scenario. Its final decision event records the same state and reason shown in the workflow canvas.
DUE_DATE_AMBIGUOUS| Event | Actor | Result | Evidence | Time |
|---|---|---|---|---|
| case.received | Intake service | Input hash recorded | SM-RFI-119/DUE | |
| validation.completed | Rules engine | Required fields checked | SM-RFI-119/DUE | |
| exception.detected | Rules engine | DUE_DATE_AMBIGUOUS | SM-RFI-119/DUE | |
| review.requested | Workflow service | Project Coordinator assigned | — | |
| case.review_required | State reducer | DUE_DATE_AMBIGUOUS | — |
06 / Related workflows
01 / Design coordination
Check drawing packages, surface revision conflicts and issue only a human-approved review record.
Drawing package, schedules and revision register → Approved, evidence-linked review record
02 / Design coordination
Compare bounded requirements with submitted evidence and route every mismatch to a Technical Manager.
Approved specification sections and product evidence → Approved compliance matrix with exceptions
03 / Information management
Index handover evidence, surface missing obligations and prepare a controlled pack for Handover Manager approval.
Approved handover schedule, O&M files, certificates and as-built register → Approved handover index and issue-ready pack
Example set / not a fixed catalogue
The eight detailed examples demonstrate reusable patterns, not the limits of the service. State Method maps the real process around your documents, recurring decisions, system touchpoints and named approval boundaries.
01 / Other processes we can map
02 / Other processes we can map
03 / Other processes we can map
Start with a repetitive process, its evidence and the person who must retain authority. It does not need to match one of these examples.
Assessment / human-reviewed intake
Map the current channels, mandatory fields, routing owner and duplicate controls before deciding what to automate.
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